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Customer Service Professional with Croatian
  • Warszawa
Customer Service Professional with Croatian
Warszawa, Warszawa, mazowieckie, Polska
Foundever
7. 11. 2024
Informacje o stanowisku

Join our team at Foundever!


 


Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

 (Remote work from Poland)





Your daily tasks:  



  • Providing the highest level of customer service (Chat/E-mail/Phone);   
  • Answering incoming calls and meeting targets set by the customer and management;  
  • Following company policies and procedures, ensuring quality.








What do we expect from you?  




  • Language: Proficiency in Croatian (C2, native) and either English or Polish (at least B2);
  • Experience: Cool if you have experience (or knowledge) in the medical field;
  • Technology: Knowledge of MS Office and developed computer skills;   
  • Personality: Motivated, empathetic and enthusiastic. 




Advantages will be:  



  • Ability to prioritize and plan;    
  • Independence and ability to work with minimal supervision;  
  • Problem solving skills;
  • Attention to detail;   
  • Sales skills;   
  • Soft skills.










Working conditions:  



  • Type of contract you choose yourself (freelance contract for students or employment contract for other employees);  
  • Basic salary + bonuses;  
  • Work environment: Fully remote across Poland.




What else should you know?  



  • Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
  • We offer private Medicover insurance;  
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
  • Professional development through training and cross-location cooperation at the international level.




Company Overview:





Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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