Informacje o stanowisku
Requirements:
• To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism
• To ensure that all customer orders received are entered correctly into the system
• To provide help and advice to customers regarding their orders
• Communication with customers by telephone, email and Service Cloud
• To be responsible for the daily management of Service Cloud Case
• To run end of day check reports on IFS
• To ensure that the agreed promised delivery dates to customers are maintained
• To improve back order management and up-dates to customers by monitoring and chasing
• To register customer complaints into the system
• To communicate closely with field sales personnel
• To learn about the company products and services and keep up-to-date with changes
What we expect:
• Can do attitude
• Excellent telephone manner and communication skills.
• Languages: Spanish (B2/C1), English (B2), Polish
• Attention to detail and accuracy.
• Excel basic and Word required.
• Organised and able to perform under pressure.
• An interest in Chemistry or Science would be a distinct advantage.
We offer:
• Work in an organisation with a well-established position on the market
• Work in a pleasant atmosphere
• Employment contract
• The employment contract package: Private medical care, sport card
• Possibility to learn foreign languages
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Praca ŁomiankiŁomianki - Oferty pracy w okolicznych lokalizacjach
