Customer Service Contact

37_REQ2025060787

Obowiązki

• Identify and report major order fluctuations between forecasted and confirmed schedules; validate accuracy of customer data.

• Enter and maintain closed orders in the ERP system.

• Release picking lists for customer shipments when needed.

• Follow the full supply chain flow (procurement, production, and shipping) and take corrective actions if needed to maintain high service levels.

• Coordinate with external logistics platforms and resolve logistical issues.

• Prepare export customs documentation when necessary.

• Ensure proper backup exists for each customer account; train backup personnel and inform customers during absences.

Wymagania

• Bachelors degree in Logistics, Supply Chain, Business Administration, or a related field.

• Minimum 2–3 years of experience in a similar role within supply chain, planning, or customer service—preferably in a manufacturing environment.

• Experience working with ERP systems (SAP, Oracle, etc.) and EDI platforms. ? as a plus

• Strong analytical and organizational skills.

• Fluent in English (minimum B2 level required)

Oferujemy

• Employment in an international production company with high quality standards of work, a leading multinational hightech automotive supplier;

• Attractive working conditions and benefits: possibility to work remotely, participation in internal and external trainings

• Additional health and life insurance, private medical care (Medicover),

• Employee Retirement Program (PPE) and other social benefits.

Źródło: Valeo/Praca