Customer Service Associate with Spanish (He/She/They)

41_12799027

Obowiązki

• Customer Service activities related to service and repair requests from the customers over the phone or via e-mail

• Validation of contractual agreements related to Service and Repair process

• Order management and returns management activities in SAP

• Coordination of service and repair process with internal teams and spare parts vendors

• Ensure resolution of queries within the contractual metrics

Wymagania

• Very good English and Spanish min. C1

• Microsoft Office package knowledge Excel, Word, PowerPoint

• Preferably experience in customer service

• Experience in working with SAP would be an asset

Oferujemy

• Hybrid working mode.

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

• Modern, ecological office in city center with convenient connection for all means of transport.

Źródło: Accenture/Praca