Customer Service Associate with Norwegian (He/She/They)

41_12891985

Obowiązki

• Customer Service and Disputes activities related to returns and queries requests from the customers over the phone or via e-mail  

• Validation of contractual agreements related to Disputes and Returns process  

• Order management and returns management activities in SAP  

• Coordination of returns and disputes process with internal teams and spare parts vendors 

• Ensures resolution of queries within the contractual metrics

Wymagania

• Very good English and Norwegian min. C1   

• Microsoft Office package knowledge Excel, Word, PowerPoint   

• Preferably experience in customer service  

• Experience in working with SAP would be an asset

Oferujemy

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly  dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Źródło: Accenture/Praca