Informacje o stanowisku

If you feel comfortable speaking English, you have a proven experience in the corporate environment andwould like to join a global production brand in Wrocław in March/April2025 - APPLY!

What we expect

• Proven experience (around 1-2 years) in a corporate environment in Customer Service/Logistics/Finance
• Good knowledge of English, speaking and writing (B2 level onward)
• Proven experience with SAP/Salesforce/any ERP system
• Availability to join a company in March or April 2025

• Bachelors degree or higher from an accredited university

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• Great challenges in the transition process in the EMEA region
• Opportunities to work with SAP, Salesforce, SAP FIORI and more
• The smooth recruitment process (1 stage) with a start date of March or April 2025
• Flexible hybrid working model (it is ideal to visit the office 4 times per month)
• Business working hours (8:00-16:00) with an option of flexibility
• Private medical care (individual and family packages)
• Group insurance (in PZU)
• Sports card - MultiSport (for you and your loved ones)
• Online cafeteria - benefit platform (discounts e.g. for cinema tickets)

Your tasks

• Customer Service support in the customer service export process
• Responding to customers via defined channels
• Liaise with the business on customer relationship management via Salesforce functionalities
• Registration and consideration of customer complaints
• Responsible for monitoring work queues for new requests
• Responsible for completing assigned tasks within SLA targets
• Identify opportunities to improve data quality & reduce cycle time
• May include training and deployment support pre and/or post go-live
• Responsible for escalation of issues if needed
• Positively contributes to and supports team efforts and objectives

Wrocław - Oferty pracy w okolicznych lokalizacjach