Informacje o stanowisku

If you feel comfortable speaking English, you have a proven experience in thecorporate environmentandwould like to join a global healthcare brand in Wrocław in March/April 2025 - APPLY!

What we expect

• Proven experience(around 1-2 years) in a corporate environment (e.g. Customer Service, Master Data, etc.)
• Good knowledge ofEnglish, speaking and writing (B2 level onward)
• Availabilityto join a company inMarch or April 2025
• Bachelors degree or higher from an accredited university
• Proven experience withSAP/Salesforce is desirable, but not a must-have

• Knowledge of other European languages is beneficial - German/Italian/Spanish/Flemish/Dutch/French

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• Greatchallengesin the transition process in the EMEA region
• Technical environment with SAP, Salesforce, and more
• The smooth recruitment processwith a start date of March or April 2025
• Flexibleworking model(you can visit the office but you do not have to)
• Business working hours(8:00-16:00) with an option of flexibility
• Private medical care (individual and family packages)
• Group insurance (in PZU)
• Sports card - MultiSport (for you and your loved ones)
• Online cafeteria - benefit platform (discountse.g.for cinema tickets)

Your tasks

• Customer Service support in the customer care process
• Communication with internal stakeholders
• Support Customer Operations in the implementation of SAP S/4HANA
• Responsible for monitoring work queues for new requests
• Responsible for completing assigned tasks within SLA targets
• Ensuring efficient customer complaint service
• Identify opportunities to improve data quality & reduce cycle time
• May include training and deployment support pre and/or post-go-live
• Responsible for escalation of issues if needed
• Continuous improvement of processes
• Positively contributes to and supports team efforts and objectives

Wrocław - Oferty pracy w okolicznych lokalizacjach