Informacje o stanowisku

Do you want to gain experience in customer service? Or do you already have it and want to take on new challenges?

Together with our international client, we invite you to explore an offer that will provide you with growth!

If you speak German and Italian, dont hesitate to apply!

What we expect

• knowledge of the German language at least C1
• knowledge of the Italian language at least C1
• English is not required
• customer oriented attitude
• excellent organizational and communication skills
• good knowledge of MS Office
• availability for shift work and weekend work (5-day work week, 8 hours a day till 8 PM or 11 PM),
• availability for stationary work (office is located in the center of Cracow)
• permission for work in Poland - required

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• attractive salary (PLN 9,900 gross for full-time employment)
• language bonus
• sales bonus up to PLN 2,000 gross
• full-time job or the possibility of working less hours (e.g. 1/2 or 3/4 time) - we will adapt to you!
• relocation packagefor candidates from outside Cracow
• employment contract
• multisport card or multicafeteria benefit systems
• stationary work model
• private medical care
• group insurance
• a day to volunteer
• opportunity to become Internal Trainers
• international work environment
• work-life balance
• Employee Assistance Program

Your tasks

• supporting customer through different channels (inbound calls and messages)
• analysing and solving customer’s’ queries
• sharing information on administrative and technical requests (products, invoices, etc.)
• making changes to the system
• forwarding faults or calls to other departments

Kraków - Oferty pracy w okolicznych lokalizacjach