The person in this role will be responsible for direct customer interaction and ensuring high-quality service. Their duties will include responding to customer inquiries, resolving day-to-day issues, providing information about the company's products and services, and collaborating with other departments to ensure smooth information flow.
Customer Service Agent with Brazilian Portuguese
Numer referencyjny: PL25/KTW/CS/IC
Project information:
- Type of project: Customer Service
- Location: Katowice
- Working hours: Mon-Fr (business hours)
- Languages: English & Brazilian Portuguese
- Type of employment: long-term contract of employment
Responsibilities:
- Responding to customer inquiries
- Resolving day-to-day issues
- Providing information about company products and services
- Collaborating with other departments
- Ensuring high-quality customer service
Requirements:
- Very good knowledge of English & Brazilian Portuguese
- High communication skills and customer-focus attitude
- Ability to work in team and individually
- Willingness to develop
We offer:
- Private health insurance
- Learning & Development Platform
- Multisport card
- Birthday Day Off