Informacje o stanowisku

IT Support Agent with Dutch

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROJECT

Join us and be a part of the best IT Heroes Team that helps customers in overcoming their IT challenges!

YOUR TASKS

Your job would be to answer phone calls and solve issues related to IT challenges. We will equip you with all necessary tools and knowledge so you will be able to help end users. You will troubleshoot over phone, chat, or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.

YOUR PROFILE

• Speak and write Dutch and English really well.
• You want to take first steps in the IT world.
• A friendly attitude is what matters, whether you have supported people before or this is your first time.
• Good at talking with people, even when things get a bit tricky.

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

YOUR DEVELOPMENT PATH

You will start your career with an onboarding plan, where you’ll grab the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world, as there is a variety of roles that you can choose for your career with us.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Well-being culture: medical care, private life insurance, and a Multisport card.
• Access to over 70 training tracks with certification opportunities on our NEXT platform.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool.
• Enjoy a hybrid working model that fits your life.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

Apply now!

Ref. code: 4836

Posted on: 26 Jan 2025

Experience Level: Students/Graduates

Contract Type: Permanent

Location: Katowice, PL; Wrocław, PL; Kraków, PL; Lublin, PL; Warszawa, PL; Opole, PL

Brand: Capgemini

Professional Community: Cloud Infrastructure Management

Katowice - Oferty pracy w okolicznych lokalizacjach