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Customer Service Advisor (Healthcare) with German + English, Szczecin

Client:

Cross Border Talents

Location:

Szczecin

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e03096a7947a

Job Views:

34

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

About the job

Are you passionate about healthcare and fluent in German and English? If so, this opportunity might be just what youre looking for to combine both interests!

We are seeking a communicative individual who will play a key role in delivering exceptional service to our clients, bridging the gap between their individual healthcare needs and solutions!

Your responsibilities:

• Immerse yourself in Health advising, contributing to the success of top brands.
• Be an effective communicator, bridging the gap between customer and our client, ensuring smooth collaboration.
• Be the first point of contact to consult, assist, and support customer needs.
• Foster enduring relationships with customers, building trust.
• Take charge of solving problems and maintaining our clients good name and image.
• Learn to provide strategic recommendations and generate exceptional customer service.
• Respond to various incoming requests about pharmaceutical products, solving emerging issues via telephone, mail, and chat.

Requirements:

• Main requirement: Medical background: Bachelors or Masters degree in medical studies: pharmacy, biotechnology, etc.
• Degree in Pharmacy/Chemistry/Biology/Biotechnology/Science or similar field of studies.
• Fluency in German and English.
• Effective organization and time management skills are essential.
• Self-motivated and skilled at multitasking, ready to take on new challenges.
• Excited about your field of studies and willing to continue improving your knowledge in the medical working environment.

We offer:

• Schedule: Full-time. Day Shifts - 8:00-19:00. From Monday to Friday. Every second Saturday is a working one.
• Our 2 weeks training and learning by doing approach promises professional growth as you gain hands-on experience, with constant support from your Training Buddy.
• Embrace an international and diverse work environment, expanding your horizons.
• Your development will reflect your evolving skills and potential as we invest in your development.
• Employment Contract.
• Private medical care.
• Group insurance program, sports and leisure program.
• Social activities, events, and celebrations.

Szczecin - Oferty pracy w okolicznych lokalizacjach