Informacje o stanowisku
Your responsibilities
- Building strong relationships with clients and representing the company during audits, site visits, technical meetings, and remote conferences
- Managing customer complaints using the 8D methodology
- Maintaining complaint-related databases and generating statistical reports on complaint handling
- Performing root cause analysis of major defects and presenting findings
- Addressing ongoing quality and operational issues in a timely manner
- Monitoring and controlling quality-related costs
- Identifying and resolving quality issues in both production processes and finished products
- Overseeing the approval process for production parts in accordance with PPAP/PPA requirements
- Developing and updating quality control plans
- Creating and maintaining quality documentation throughout the production process
- Participating in internal and external audits, including customer audits for active projects
- Implementing corrective and preventive actions following internal audits, customer audits, and complaint investigations
Our requirements
- Proven experience in quality management within a manufacturing environment
- Strong command of the English language, both spoken and written
- Familiarity with automotive industry standards and expectations of OEM clients
- Hands-on experience with quality tools such as Control Plans, Process Flow Diagrams, FMEA, MSA, PPAP, 8D, and 5Why
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
- Excellent organizational abilities and a proactive approach to problem-solving
We offer
- Opportunities for professional growth and access to training programs
- Private medical care through Medicover for employees and their families
- Subsidized Multisport membership to support an active lifestyle
- Financial support for holidays and festive gifts for employees’ children
- Option to receive funding for further education (e.g. Master’s or postgraduate studies)
- Possibility to join a group insurance plan with PZU
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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