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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3 M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3 M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3 M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3 M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: 3 M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role As a Customer Operations Analyst – Order Management (m/f/x)*, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Coordination of the appropriate queue and solving problems regarding cycle time, coordination the workload in the team to meet or exceed Service Level Agreements; training and/or consulting with other teams to improve or obtain adequate input; coordination of various activities relevant to individual processes, including responding to general questions and problems related to business and processes Continuous process improvement and Lean Six Sigma projects; maintenance of the flow of work and information in the business group, further verification with process participants in order to obtain missing information, correct incorrect data, and prevent delays Determinizing opportunities to improve data quality and reduce cycle times Supporting reporting to relevant business groups to ensure full process visibility; positively team efforts and goals. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelors degree or higher from an accredited university 1-2 years of equivalent work experience in Supply Chain, Manufacturing, Operations, Customer Service and/or IT. In addition to the above requirements, the following are also required: Fluency in the English language and proficiency in using an additional foreign language nice to have (French) Previous experience in working with ERP systems and platforms dedicated to order processing Previous experience working within customer order management is a benefit Previous experience working with data quality, master data management or familiarity working with Supply Chain processes and data, manufacturing or materials management preferred but not required Detailed oriented and enjoys working with operational processes Proactive attitude to the duties entrusted Collaborative Team player Analytical Additional qualifications that could help you succeed even further in this role include: Previous experience in working with i DOCs, and EDI vendor platforms Work location: Hybrid Eligible (Job Duties allow for some remote work but require travel to Wrocław at least 2-3 days per month) Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1 B status). Supporting Your Well-being Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Diversity & Inclusion (*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation , age, civil status, disability, family status, or membership of the travelling community. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of@solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.