Customer Manager (Oncology)
MSD Polska is looking for a Customer Manager to join the Oncology sales team. The role reports to the Sales Team Leader and focuses on promoting our oncology portfolio across the assigned territory.
Locations
Responsibilities
- Plan activities within the territory based on marketing recommendations and in close cooperation with immediate superior; create and implement Account Plans in compliance with our procedures and ethical standards.
- Responsible for sales calls directly from/to prospective and/or existing customers and all relevant customers, as identified from account plans.
- Provide product information to customers in line with marketing strategy and agreed promotional materials to adequately support sales calls, including different channels management (Omnichannel).
- Plan, organize and participate in appropriate group activities (presentations, meetings with experts, congresses, etc.) within the limits of the established budget to positively support ongoing sales activities.
- Timely administer e-contract system, CRM Veeva performing activity reports, expense reports, Adverse Events Reports and other requested reports.
- Timely provide relevant information to superior about local market, competitors’ activities, implementation of new promotional campaign and own activities and ideas.
- Achieve sales goals while ensuring optimum customer experience and satisfaction by following established processes and procedures.
- Close collaborate in cross-functional teams to achieve common goals.
- Maintain a high level of professional competencies required for successful execution of assigned responsibilities, taking responsibility for self-education by maintaining and updating knowledge in identified areas.
- Responsible for proper maintenance and usage of company assets (car, computer, mobile phone and promotional materials).
- Active learning from more experienced colleagues to acquire effective working methods.
Qualifications
- University degree (preferably life science or business).
- 5 years of experience in pharma sales (preferably in a hospital or oncology setting).
- Self-motivated and energetic with drive to excel.
- Strong scientific profile, ability to understand and discuss scientific data and arguments.
- Excellent communication skills.
- Customer focus, excellent customer relationship.
- Positive attitude with can-do and growth mindset with ability to meet deadlines and handle challenging assignments.
- Loyalty, honesty, team worker.
- Good planning and organization, analysis and problem solving, creative thinking.
- Listening and learning (ready to receive feedback).
- Competent presentation skills.
- Very good command of English language, computer and digital skills.
Job Posting End Date
11/16/2025
