Job Description

Oncology sales team seeks to fill Customer Manager role in Poland in the following locations:

• Mazowieckie
• Podlaskie

Customer Manager is responsible for promoting our oncology portfolio, maintaining and establishing relationships with assigned and potential customers in his/her territory to achieve or exceed sales objectives for our Company products. The role reports to the Sales Team Leader and contributes to the overall success of the company.

Responsibilities

• Plan territory activities based on marketing recommendations and in close cooperation with the immediate superior; create and implement Account Plans in compliance with procedures and ethical standards.
• Conduct sales calls directly with prospective and existing customers and all relevant contacts identified from account plans.
• Provide product information to customers in line with marketing strategy and agreed promotional materials, including omnichannel management.
• Plan, organize, and participate in group activities (presentations, expert meetings, congresses, etc.) within the established budget to support sales activities.
• Administer e-contract system, Veeva CRM, activity reports, expense reports, adverse event reports, and other requested reports promptly.
• Provide relevant information to superior about local market, competitors’ activities, new promotional campaigns, own activities, and ideas.
• Achieve sales goals while ensuring optimal customer experience and satisfaction by following established processes and procedures.
• Collaborate with cross‑functional teams to achieve common goals.
• Maintain high professional competencies required for the role through self‑education and continuous knowledge updating.
• Properly maintain and use company assets (car, computer, mobile phone, promotional materials, etc.).
• Learn effective working methods from more experienced colleagues.

Qualifications

• University degree (preferably in life science or business).
• 5 years of pharmaceutical sales experience (preferably in hospital or oncology settings).
• Self‑motivated and energetic with a drive to excel.
• Strong scientific profile with ability to understand and discuss scientific data and arguments.
• Excellent communication and customer relationship skills.
• Positive attitude with a can‑do and growth mindset, ability to meet deadlines and handle challenging assignments.
• Loyalty, honesty, and teamwork.
• Good planning, organization, analysis, problem‑solving, and creative thinking.
• Listening and learning skills, ready to receive feedback.
• Competent presentation skills.
• Very good command of English language, computer and digital skills.

Key Skills

• Account Management, Adaptability, Clinical Experience, Customer‑Focused, Customer Management, Customer Service, Healthcare Sales, Interpersonal Relationships, Market Analysis, Oncology Sales, Product Knowledge, Proven Commitment, Sales Account Management, Sales Pipeline Management, Sales Reporting, Strategic Thinking

Employment Details

• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Sales and General Business
• Industries: Biotechnology Research, Pharmaceutical Manufacturing, Veterinary Services
• Hybrid work arrangement
• Valid driving license required

Posting End Date

01/16/2026