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Customer Insights & Product Manager (m/w/d) - Rare Diseases portfolio
  • Warsaw
Customer Insights & Product Manager (m/w/d) - Rare Diseases portfolio
Warszawa, Warsaw, Masovian Voivodeship, Polska
Novartis Farmacéutica
25. 2. 2025
Informacje o stanowisku

Customer Insights & Product Manager (m/w/d) - Rare Diseases portfolio

Job ID REQ-10022507

Poland

Summary

Would you like to be part of an unstoppable team who every day changes the lives of those affected by MS? There are around 54 thousand patients living with MS in Poland, and through your work, you can ensure that we increase awareness about this disease, diagnosis, and treatment. You will have the opportunity to join a cross-functional team working together to drive innovative approaches in healthcare and change the future for those affected by MS.

About the Role

Key responsibilities:

Your responsibilities include, but are not limited to:

  1. Supports the creation of brand strategy, promotional campaigns, and tactical plans using customer insights-driven analysis.
  2. Engages cross-functional teams to support embedding and implementation of key brand activities.
  3. Supports CI&PM with gathering insights and translating these into brand strategy.
  4. Creates and supports building of omnichannel strategy that meets brand objectives and customers’ needs.
  5. Assists with coordination of Strategic Account Management process in the Franchise as well as multi-level HCPs targeting and segmentation to develop and implement tailor-made solutions for customers.
  6. Regularly reviews current performance of KPIs in collaboration with the Business Excellence & Execution team.

Essential Requirements:

  1. University degree (scientific, economics, or business degree).
  2. Fluent in English & Polish.
  3. Cross-functional team player with stakeholder management ability, matrix management skills, and deep experience in agile ways of working.
  4. Efficient communication, ability to quickly build collaborative working relationships with a diverse range of stakeholders.
  5. Strong strategic and analytical thinking.
  6. Entrepreneurial and proactive management skills with a “can-do attitude” to manage a fast-growing market.
  7. Ability to deal with decision-making processes in complex organizations and generate collaboration and followership.

Why Novartis : Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other. Combining to achieve breakthroughs that change patients’ lives.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

PL03 (FCRS = PL003) Novartis Poland Sp. z o.o.

Functional Area: Marketing

Job Type: Full time

Employment Type: Regular

Shift Work: No

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