Customer Expert with French and English

• Responding in real time to platform users’ inquiries regarding LIVE streaming in terms of reported abuses and appeals of decisions made.
• Receiving user requests and resolving them in accordance with established platform standards.
• Collaborating in an international back-office environment (no phone contact with customers).
• Cooperation in a 24/7 shift format - day, night, weekend shifts - schedule determined according to your needs!

• 100% Back-office tasks

• Employment on a contract of mandate and a rate of 45 PLN gross/hour
• Flexible schedule tailored to your needs
• Comprehensive and fully paid start-up training (3 weeks, working days only) and nesting (2 weeks after the training period).
• Access to the MyBenefit platform, where you can take advantage of private medical care, sports card. You can also exchange points for discounts on shopping, movie tickets, food delivery, travel or many other services!
• Opportunity to grow in the social media industry - you will become an expert!
• Opportunity to grow within the structure of the organization.
• Friendly atmosphere and a modern office in the centre of Poznań.

• sharing the costs of sports activities
• private medical care
• life insurance
• flexible working time
• integration events
• no dress code
• coffee / tea
• redeployment package
• birthday celebration
• employee referral program

• Initial phone interview
• Language verification
• Online interview
• Information for you about our decision

Place: Poznań (onsite)

Schedule: 24/7 shifts – You are the one who chooses the shifts that suit you!

Training start date: 30.06.2025

Training duration: 3 weeks (Monday-Friday, conducted in English)

TP Poznań Sp. z .o.o