Customer Experience Expert

Your responsibilities

• Connecting with potential customers via calls, emails, and online meetings.
• Creating new sales opportunities and manage the sales funnel.
• Preparing proposals for small and medium businesses.
• Staying up to date with our product portfolio to maximize sales.
• Building a positive company image and maintain customer relationships.
• Managing customer relationships and ensuring their needs are met.
• Addressing and resolving customer concerns to maintain high levels of satisfaction.
• Analyzing win/loss data to improve sales strategies.
• Having a real impact on market development.

Our requirements

• Experience in direct telephone sales or as a freight forwarder (minimum one year).
• Ideally, some experience in B2B sales.
• Fluency in English and/or one of the Nordic languages (Norwegian, Swedish, Danish).
• Openness and flexibility to adapt to changes.
• Creative thinking and the ability to take action, even when tasks seem repetitive or straightforward.
• A great sense of humor – we believe in having fun while working! ?

What we offer

• Delicious breakfasts, juices, tea, coffee (with milk – from soy to classic 2%, whenever you’re in the office),
• Private medical care with LuxMed and a Multisport card,
• The opportunity to enjoy back-relieving massages,
• A team training budget,
• Funding for your home office setup (of course, we provide the equipment at the start, but if you’d like an extra „magic” keyboard – we offer that option),
• Team-building events,
• Gift vouchers and holiday bonuses,
• A resort by the lake available to employees,
• The opportunity to join various sports sections within the company,
• If working under an employment contract – access to the Social Benefits Fund.

Sounds good? Let us know by clicking „Apply” ????!