Informacje o stanowisku
Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals. Our team consists of people with passion and energy for action, ready to give 100% of themselves. We believe in what we do, hence we are looking for people like us.
What we offer:
- Friendly, startup atmosphere
- Opportunity to gain experience in a rapidly growing fintech company
- A lot of independence, a flat organizational structure and an opportunity to implement your ideas
- Private medical care
- Hybrid workplace model
- Support of our managers – we give a lot of freedom of action, but do not leave without help – we work as a team
- Trainings, development opportunities
- Access to the MyBenefit platform (e.g. Multisport card), fruits, integration events
- Highly driven to achieve positive outcomes with speed and quality;
- Skilled at thriving under pressure, efficiently managing tight deadlines and exceeding the expectations of demanding clients;
- Polish and English native or C-level fluency; Russian/Ukrainian is a strong advantage;
- Ability to make independent decisions and take responsibility for the outcomes.
Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals. Our team consists of people with passion and energy for action, ready to give 100% of themselves. We believe in what we do, hence we are looking for people like us.
What we offer:
- Friendly, startup atmosphere
- Opportunity to gain experience in a rapidly growing fintech company
- A lot of independence, a flat organizational structure and an opportunity to implement your ideas
- Private medical care
- Hybrid workplace model
- Support of our managers – we give a lot of freedom of action, but do not leave without help – we work as a team
- Trainings, development opportunities
- Access to the MyBenefit platform (e.g. Multisport card), fruits, integration events
,[Act as the primary contact assigned clients;, Supervise customer onboarding following internal procedures and guidelines;, Daily track onboarding statuses for each assigned client;, Manage the flow of information by tracking reports, work progress, and necessarydocumentation., Update CRM systems daily to reflect client engagement statuses;, Identify customer needs to provide tailored solutions;, Ensure customer satisfaction by addressing and resolving any conflicts between the customer and the company., Engage in clear communication across multiple channels including email, messaging apps, mobile, social networks, in-person meetings, and remote sessions;, Collaborate with other departments to support seamless execution of tasks. Requirements: Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects.
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