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Customer Education Specialist
  • Wrocław
Customer Education Specialist
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
FOTC
13. 12. 2025
Informacje o stanowisku

We’re FOTC – a team of cloud enthusiasts helping companies get the most out of Google Cloud and Google Workspace. Whether its moving to the cloud, building smarter workplaces, using AI, or just making everyday work easier — were here for it.

We’ve been around for over 10 years, and in that time we’ve worked with more than 6,500 companies in 50+ countries. Big names, small teams, startups, scaleups – you name it. From our offices in Wrocław, Warsaw, Bucharest, Budapest – or from wherever we’re working remotely – we help businesses grow with the right tech.

We’re a Google Cloud Premier Partner, but more than that — we’re people who genuinely like solving problems, testing new ideas, and turning complex stuff into simple solutions.

What We Believe In

We believe work should make sense — not just on paper, but in real life. That means innovation, partnership, responsibility, flexibility & adaptation, transparency, and a team you can count on. We support each other, share what we know, and celebrate wins (big and small).

If youre someone who likes figuring things out, isn’t afraid to take initiative, and wants to work with tech that actually makes a difference — you might just find your place with us.

Because at FOTC, it’s not just about cloud. It’s about people.

We are a team that is not afraid of difficult projects and thrives in a dynamic environment. We are looking for a Cloud Technology Enthusiast who eagerly faces pressure, has nerves of steel, and wants to share an exciting adventure in the cloud world with us. Why? Because together, we will overcome every challenge, and you wont have to struggle alone.

Key Responsibilities & Role

  • Conduct training sessions on Google Workspace and Gemini solutions for FOTC clients, with a special focus on supporting customers migrating from the Microsoft (MS) environment.
  • Active involvement in pre-sales activities, identifying opportunities and supporting Google Workspace upgrades, AI solution deployments, Pipedrive implementations, and other FOTC services.
  • Adapting training programs to the specific needs and skill levels of various groups.

Requirements (Must-Haves)

  • Ability to build relationships and deeply understand client needs.
  • Training Competence: Documented ability to effectively lead group and individual training sessions, including online formats.
  • Pro-Business Orientation: Strong sales drive and the ability to naturally integrate pre-sales elements into the client education process.
  • Practical Knowledge of AI Solutions: Daily use of Artificial Intelligence-based tools and solutions in professional work.
  • Fluent Knowledge of the Microsoft (MS) Environment: In-depth knowledge of Microsoft solutions (e.g., office suite), essential for supporting clients during migrations.

Nice To Have

  • Familiarity with Google Workspace and Gemini: Experience working with the Google Workspace environment and the ability to conduct training on its functionalities.
  • MS Solution Training: Experience in leading training sessions on Microsoft products.
  • Business Contacts Network: Possession of your own network of contacts that could lead to new orders or partnerships for FOTC (very nice to have).
  • Experience in public speaking and presentations on a large stage.

We Offer

  • B2B contract
  • compensated days without service delivery obligation (up to 31!)
  • UNUM group insurance
  • private medical care and sport card
  • option of fully remote cooperation or from our office in Rynek in Wrocław (Św. Mikołaja) / Przeskok in Warsaw
  • company retreats abroad or in Poland once a year (bonding time, yeah!)
  • company equipment provided
  • budget for your training and development
  • access to Google Cloud Skills Boost platform

We strive to protect your personal data. The information below contains details of the processing of personal data as part of the recruitment process.

The administrator of your personal data is the company indicated in the announcement, i.e. Fly On The Cloud sp. z o.o. established in Wrocław, postal code no. 50-125, ul. Świętego Mikołaja 8-11, entered into the Register of Entrepreneurs managed by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register, under Registry no. 0000500884, Tax Identification Number (NIP): 8971797086.

Purpose of data processing: Your personal data will be processed in order to carry out the recruitment process.

Basis for data processing: The basis for the processing of your personal data by the Company in order to carry out the recruitment process is 6.1a (consent) and 6.1f (legitimate interest) REGULATION no. 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE EU COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free exchange of such data, and repealing Directive 95/46 / EC (GDPR). We process your personal data only for the purpose of recruitment indicated in the job offer and for the purposes of future recruitment if you have given your consent in your application. You have the right to withdraw your consent at any time, this will not affect the lawfulness of the process which was carried out based on consent before its withdrawal. Providing personal data is not mandatory, but necessary to carry out the recruitment process. Data processing period: We process your personal data in order to recruit for the position indicated in the advertisement for a period of 1 year from the moment of receiving your application. After this time, the data may be processed for a period corresponding to the period of limitation of claims (as in applicable law), which may be raised by the administrator and which may be raised against the administrator.

Rights: You have the right to request the administrator to give you access, inspect your personal data, rectify them, delete (in the event of the circumstances provided for in clause 17 of the GDPR – the right to be forgotten) or limit processing (in the cases specified in clause 18 of the GDPR), the right to withdraw consent in the event of its expression and submission of a complaint to the supervisory body (President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).

If You Have Any Questions, You Can Contact Us

  • via e‑mail: praca@fotc.com
  • via post to the following address: ul. Świętego Mikołaja 8-11, 50-130 Wrocław.
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