Join to apply for the Customer Care Tenant Management Analyst role at Workday.

Our culture is rooted in integrity, empathy and shared enthusiasm. We are obsessed with making hard work pay off, and we shape the future of work for our customers and for our people.

About The Team

The Customer Care team is a vital extension of Workday Support. Our diverse, global team is united by a commitment to delivering an extraordinary support experience and helping our customers succeed. We operate globally, with teams across the Americas (California, Texas, Georgia, Costa Rica), EMEA (Dublin, Ireland, Warsaw, Poland), and APAC (Pune, India; Auckland, New Zealand).

About The Role

• Work closely with other Customer Care analysts to ensure efficient follow-up on customer inquiries.
• Handle incoming cases and resolve customer issues in a timely manner.
• Clearly and succinctly communicate with customers.
• Liaise between the customer and our internal teams to ensure customer needs are met.
• Prioritize and elevate customer issues as needed.

About You

We are looking for a Customer Support superstar to join our growing presence in Poland!

Equal Opportunity Information

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Software Development