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Customer Care Specialist with Lithuanian (M/K)
  • Warszawa
Customer Care Specialist with Lithuanian (M/K)
Warszawa, Warszawa, Mazowieckie, Polska
ManpowerGroup Sp. z o.o.
7. 2. 2026
Informacje o stanowisku

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!For our client we are looking for candidates for the position ofCustomer Care Specialist with Lithuanian (M/K).



Job Tasks:

  • Act as a single point of contact for assigned (strategic) customers
  • Manage the end-to-end order-to-delivery process
  • Proactively monitor orders and follow up until delivery
  • Handle claims, disputes, returns, and rebates
  • Communicate with customers via phone, email, and online channels
  • Inform customers about delays, returns, or refunds
  • Collaborate with Sales, Logistics, and Invoice-to-Cash teams
  • Ensure consistent service delivery and implementation of service offers
  • Manage customer issues and complaints to ensure a positive experience
  • Support outbound calls and NPS surveys when required
Requirements:
  • Fluency in English and Lithuanian
  • Excellent written and verbal communication skills with a customer-focused approach
  • Ability to multitask, prioritize effectively, and work well under pressure
  • Strong problem-solving skills and attention to detail
  • Team-oriented mindset with the ability to build strong relationships with stakeholders
  • Experience in customer service or order management is an advantage
Offer:
  • Salary: PLN gross 8000 –9500
  • Employment contract
  • Friendly, dynamic work environment in a diverse, market-leading company
  • Growth opportunities across teams and functions
  • Extensive e-learning and development programs
  • Attractive benefits package and annual bonus
  • Hybrid work model (3 days office/ 2 days remote after 3 months)
  • Modern, sustainable office in central Warsaw


Temporary work offer.

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