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Customer Care Specialist
  • Swarzędz
Customer Care Specialist
Swarzędz, Swarzędz, Wielkopolskie, Polska
HAYS POLAND Sp. z o.o.
25. 9. 2025
Informacje o stanowisku

We’re looking for Customer Care Specialist who will join our Client – a manufacturing company located in Janikowo (close to Swarzędz).

Responsibilities: 

  • Be responsible for maintaining customer data in the system. Receive and process orders, and manage customers’ orders. 
  • Handle general customer inquiries via phone and e-mail regarding the company, products, pricing, and delivery fulfilment. 
  • Process credit/debit notes, invoices, returns and replacements. 
  • Collaborate with cross-functional teams, including supply chain and warehouses, to ensure smooth order processing and timely delivery, inventory checking. 
  • Coordinate return of goods from customers, manage complaints. 
Requirements: 

  • Over 2 years of experience in Customer Service area, ideally in manufacturing company.
  • English language (B2 level or higher). 
  • SAP knowledge.
  • Team player with a proactive attitude. 

What we offer? 

  • Hybrid work environment.
  • Benefit package.

Hays Poland sp. z o.o. is an employment agency number 361.

  • Praca Swarzędz
  • Swarzędz - Oferty pracy w okolicznych lokalizacjach


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