Informacje o stanowisku
We’re looking for Customer Care Specialist who will join our Client – a manufacturing company located in Janikowo (close to Swarzędz).
Responsibilities:
- Be responsible for maintaining customer data in the system. Receive and process orders, and manage customers’ orders.
- Handle general customer inquiries via phone and e-mail regarding the company, products, pricing, and delivery fulfilment.
- Process credit/debit notes, invoices, returns and replacements.
- Collaborate with cross-functional teams, including supply chain and warehouses, to ensure smooth order processing and timely delivery, inventory checking.
- Coordinate return of goods from customers, manage complaints.
Requirements:
- Over 2 years of experience in Customer Service area, ideally in manufacturing company.
- English language (B2 level or higher).
- SAP knowledge.
- Team player with a proactive attitude.
What we offer?
- Hybrid work environment.
- Benefit package.
Hays Poland sp. z o.o. is an employment agency number 361.
Praca SwarzędzSwarzędz - Oferty pracy w okolicznych lokalizacjach