Informacje o stanowisku

Customer Care Agent with German, Zielona Gora

Client:

Location:

Zielona Gora, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6a16446e430d

Job Views:

5

Posted:

17.02.2025

Expiry Date:

03.04.2025

Job Description:

Start date: from 1st of March

WHAT YOU WILL DO:

As a customer advisor, you will take care of all matters relating to product enquiries, orders, returns, and complaints. You will provide our customers with advice and support in written and phone correspondence while ensuring to process their concerns in a quality-conscious manner. You will also get involved in our evaluation management and help us deliver first-class customer service!

WHAT YOU BRING IN:

• EXPERTISE: You have experience in the field of customer care or would like to start your career after completing your commercial training.
• CUSTOMER SAVVY: You always find the right words and know how to turn our customers into fans.
• LANGUAGES: Your German is fluent and English is at a communicative level.
• TEAM SPIRIT: You are open-minded and want to join our team and become part of the expondo community!
• DEVELOPMENT: You like technical devices and are willing to familiarize yourself with our broad product portfolio.

WHAT WE PROVIDE:

• You will be assigned to a buddy, who will support and advise you during the first weeks of onboarding.
• Your opinion makes a difference, and you will help us shape expondo’s future.
• We provide learning and development opportunities to promote your constant development.

We offer all our employees the FREEDOM to work in a way that best suits their needs:

• Whether it will be fully from the office or hybrid, we will provide the needed hardware to work in comfort.
• We trust our employees to make informed decisions, and your contributions will have a direct impact on our projects and overall success.

The expondo group is an international e-commerce company with more than 300 employees. We are a renowned manufacturer and online retailer of niche products created by experts for experts, operating in Europe and having locations in Germany, Poland, and China. Our focus is to provide our customers with appropriate and scalable service.

To be a part of the extended expondo community is to be a part of an ambitious and dynamic global company. Our employees ideas, vision, skills, and talents allow us to succeed in this fast-paced, globalizing world. Our purpose is to empower DOers.

In our CULTURE , we respect our employees’ needs and care for each other:

• We care about everyone’s physical and mental health, providing the best possible conditions for a sustainable work-life balance.
• You will be part of a diverse team where good humour, mutual support, and respect are highly valued.

It’s time to get it done with expondo, and the time is now.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.

Zielona Góra - Oferty pracy w okolicznych lokalizacjach