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Customer Back Office Administrator
  • Kraków County
Customer Back Office Administrator
Kraków, Kraków County, Lesser Poland Voivodeship, Polska
TN Poland
28. 2. 2025
Informacje o stanowisku

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Job Category:

Other

EU work permit required:

Yes

Job Reference:

4d809f192ca3

Job Views:

13

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Are you looking for a new opportunity as a Back Office Administrator? Do you have experience in accounting or finance? We are waiting for your CV!

What we offer:

  • Temporary employment contract (paid Social Security contributions, paid annual leave);
  • Work in a hybrid system (Tuesday and Friday home office);
  • Full-time job;
  • Randstad Plus benefits package: sports card and medical care (Medicover);
  • Create price requests, manage timely price setups, follow blocked order developments, chase missing entries, and handle surcharges;
  • Maintain a structured workflow by monitoring prices and customer data, proactively addressing exceptions;
  • Conduct end-of-month price follow-up and manage invoicing actions in C4C to maximize monthly invoicing;
  • Investigate and resolve price issues in C4C/SAP, identifying required steps for solutions;
  • Propose ideas to improve back-office efficiency;
  • Detect, prevent, and resolve pricing issues to ensure compliant orders, accurate invoicing, and KPI achievement;
  • Support the customer service team with master data management, including customer and contract updates;
  • Provide audit support with process and price/master data evidence for compliant findings;
  • Perform weekly compliance reporting and provide material safety information to customers as needed;
  • Collaborate as a team player, assisting with backup activities for other customer service members.

What we expect:

  • Bachelor’s degree with work experience in accounting or finance;
  • Excellent communication skills with different management levels;
  • IT literacy is a must;
  • Team player, flexible, and customer-minded;
  • Organized and likes structure and procedures.
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  • Praca Kraków
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