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Customer and Pricing Master Data Specialist with Spanish and Portuguese, Warszawa

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Job Category:

Other

EU work permit required:

Yes

Job Reference:

d3c1bba011f0

Job Views:

7

Posted:

02.03.2025

Expiry Date:

16.04.2025

Job Description:

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Customer and Pricing Master Data Specialist with SPANISH and PORTUGUESE , you will manage customer data and the pricing process in SAP and SFDC, ensuring business support as well as data consistency and completeness through appropriate updating and standardization of data. The person in this position coordinates activities with other departments, ensuring the implementation of sales transactions in a quick and effective manner.

In this role, a typical day will involve the following:

• Creates and maintains new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions.
• Updates customer master and price master data in SAP, checks master data reports in accordance with compliance procedures, and carries out regular data cleansing and quality checks.
• Responsible for all pricing and rebate administration, including Price Data Administration and Rebate Administration.
• Aligns pricing hierarchies of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates.
• Proposes and reports improvements in processes, as well as ideas for improving the SAP and Salesforce functionality.
• Analyzes problems reported by the business and proposes solutions.
• Creates and develops reporting solutions.
• Cooperates with other departments and reports problems to the regional unit if they cannot be solved locally.
• Participates in the data management process and in activities related to updating/cleaning data.
• Aligns customer hierarchies with business processes for all franchises to include: Buying groups, franchises, and KA-specific structures.
• Acts as the first point of contact for inquiries/errors related to customer data.
• Prepares cyclical reports and reports on demand according to business needs.
• Responsible for checking the correctness of the documentation necessary for creating a new customer in the system.
• Ensures data compliance with control requirements, internal processes, and compliance requirements.
• Completes AFCM controls relating to the business area.
• Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training.

WHAT YOU’LL BRING TO ALCON:

• English, Spanish, and Portuguese at an advanced level in written and spoken form.
• Min. 2 years of previous experience in master data maintenance focusing on Customer and Pricing.
• Customer Operations/Customer Service experience is a plus.
• Good knowledge of SAP environment, especially the SD module.
• SFDC knowledge and experience is a plus.
• Experience in working within regional structures and in remote teams.

HOW CAN YOU THRIVE AT ALCON?

• Opportunity to work on best-in-class technology platforms.
• Become the Champion introducing best practices and Agile approach to the involved team.
• Be part of the team driving projects and initiatives across the globe.
• Opportunity to work in a high-paced agile environment.
• Work with people who are passionate about delivering outcomes and a culture of simplification and ownership.
• Possibility to influence the design of the solution responding to business needs to enhance customer experience.
• Collaboration and frequent direct interactions with business stakeholders.
• Truly international environment and daily interactions with colleagues from all over the world.
• Hybrid model of work (3/2 weekly)
• Brand new office in Marynarska 15, Warsaw, with a lot of facilities inside.

Warszawa - Oferty pracy w okolicznych lokalizacjach