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Customer Analytics Expert (retail)
  • Warszawa
Customer Analytics Expert (retail)
Warszawa, Warszawa, Mazowieckie, Polska
Gi Group S.A.
20. 1. 2026
Informacje o stanowisku

ZAKRES OBOWIĄZKÓW:
Job scope:
- Lead the analytical agenda for CRM, loyalty, digital campaigns, and budget performance, including coupon effectiveness, pricing impact, and sales analytics
- Design and monitor KPIs across acquisition, retention, churn, CLV, and budget efficiency metrics
- Develop segmentation models and test‑and‑learn frameworks to optimize targeting, offers, and spend allocation
- Partner with business and marketing teams to translate data, financial insights, and performance trends into strategic actions
- Ensure timely delivery of dashboards and insights, covering both customer behavior and budget utilization
- Build and evolve a customer analytics framework that integrates behavioral, financial, and campaign data
- Analyze shopping behavior and segmentation to inform pricing, promotions, and loyalty strategy
- Deliver CRM and marketing insights, including budget optimization recommendations across channels and campaigns
GI Group Poland is acting as an Employment Agency in relation to this vacancy.
WYMAGANIA:
Ideal profile:
- 5-7 years in customer analytics, marketing insights, price & promo analytics, or data science (retail/consumer preferred) in an independent analyst role
- Strong experience in CRM and loyalty data models
- Advanced analytics proficiency, with knowledge of SQL, Power BI, Tableau, GA4, and data bricks
- Strong business acumen and the ability to tell a clear story through data
- Attention to accuracy, clarity, and actionable insights in all analytical outputs
- Cross‑functional collaboration skills, working effectively with business and technical teams
- Fluent English and Polish
OFERUJEMY:
Offer:
- Work in a leading retail organization trusted across Europe
- Competitive salary, career growth, and comprehensive benefits
- Discounts on company products
- Continuous learning through training, courses, and webinars
- Opportunities to improve language skills and collaborate internationally
- Loyalty rewards, including jubilee awards, extra days off, and special discounts
- A supportive, knowledge‑sharing work culture
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