Informacje o stanowisku

• Be the first point of contact for premium customers needing help with travel – via phone or chat.
• Guide them through booking flights, using online services, choosing payment methods, or enjoying loyalty perks.
• Step in and solve problems when travel plans go off track – your support will truly make a difference.
• Use whichever channel works best – phone or chat – to resolve issues quickly and efficiently.
• Leave a lasting impression by being the friendly, helpful person they remember.

• Fluent Korean (C1)
• very good English (B2)
• A positive attitude and a calm, patient approach – even on busy days.
• Great listening and communication skills – clear, confident, and helpful.
• Ability to stay organized and manage multiple tasks with ease.

• After 6–9 months of onboarding in the office, enjoy a hybrid work model (50% from home – yes, your couch counts!).
• A chance to work with SAS – one of the most respected 5-star Nordic airlines.
• Relocation package
• A strong benefits package: private medical care (LuxMed)
• life insurance
• access to MyBenefit cafeteria system.
• Referral bonuses – get rewarded for bringing your friends on board!
• Full training provided – no need to be an airline expert from day one.
• Opportunities for fast career growth in a dynamic, international environment.
• Daily collaboration with colleagues from around the world – broadens your cultural perspective.

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