Providing customer support for the purchase of electric cars or after-sales support (inbound calls and chats)
Establishing and maintaining customer relations
Ongoing reporting in the systems
WYMAGANIA:
Strong communication skills, with a minimum C1 level in German.
English – B2
Ability to work from the office in Lublin.
Excellent technical skills (MS Office, Browsers, general computer skills).
Positive energy, enjoy communicating with customers and colleagues.
Strong attention to detail and organizational skills.
Excellent problem-solving skills and a creative, solution-oriented mindset.
OFERUJEMY:
Fully paid training program in English (7 days).
Salary: 7 000 PLN gross + Bonus up to 500 PLN gross after probation period.
Employment contract for full time (1st contract – 3 months, after probation period, we extend the contract to fixed-term according to business needs and Employee’s performance).
Shift work: 5 days a week, Monday – Saturday. 8 hours daily with 30 min of break included into 8hours.
Working days: Monday - Saturday 09:00 - 18:00 (2 shifts), a few times a month working Saturdays.
Private medical care (Luxmed).
Development opportunities (Senior agent)
Group insurance program, sports, and leisure program.
Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
Training and development programs.
Language classes.
A very dynamic and international work environment with plenty of career opportunities.
