Customer Advisor with Danish - 100% remote
2 days ago Be among the first 25 applicants
Direct message the job poster from Concentrix
5 days a week on rotation basis between Monday - Friday: (9:00 - 19:00),
Saturday - Sunday (10:00 - 16:00). 40 hours a week.
Responsibilities
- Provide essential support via phone, email, or chat
- Provide technical assistance to streaming enthusiasts, ensuring they enjoy seamless service without interruptions
- Resolve customer claims with a smile, fostering satisfaction and trust,?
- Assist both B2B and B2C clients as the first point of contact
Requirements
- Fluent in Danish (C1) and proficient in English (B2)
- Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity
- Customer-Centric Mindset: Prioritize the customer experience
- Possess strong administrative and technical skills
What we offer
- Attractive salary between 10 000 - 11 000 PLN gross (depending on your experience)
- 100% remote work - within Poland
- We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance
- Skill Development: Gain new skills through comprehensive training programs
- Career Path: Enjoy rapid advancement and professional growth in a dynamic environment
- Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industries: IT Services and IT Consulting
