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Customer Advisor with Danish - 100% remote
  • Poznań
Customer Advisor with Danish - 100% remote
Poznań, Poznań, Greater Poland Voivodeship, Polska
Concentrix
16. 12. 2025
Informacje o stanowisku

Customer Advisor with Danish - 100% remote

Shift schedule: 5 days a week on rotation basis Monday - Friday (9:00-19:00), Saturday - Sunday (10:00-16:00). 40 hours a week.

Your responsibilities:

  • Provide essential support via phone, email, or chat.
  • Provide technical assistance to streaming enthusiasts, ensuring they enjoy seamless service without interruptions.
  • Resolve customer claims with a smile, fostering satisfaction and trust.
  • Assist both B2B and B2C clients as the first point of contact.

Our requirements:

  • Fluent in Danish (C1) and proficient in English (B2).
  • Team Player with a sense of humor: collaborate effectively with a passion for technology and creativity.
  • Customer‑centric mindset: prioritize the customer experience.
  • Strong administrative and technical skills.

What we offer:

  • Attractive salary between 10 000 - 11 000 PLN gross (depending on your experience).
  • 100% remote work – within Poland.
  • Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
  • Skill development: gain new skills through comprehensive training programs.
  • Career path: enjoy rapid advancement and professional growth in a dynamic environment.
  • Global work environment: connect with colleagues from around the world, broadening your cultural horizons.

Seniority level

  • Entry level

Employment type

  • Full‑time

Job function

  • Customer Service

Industries

  • IT Services and IT Consulting
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