Informacje o stanowisku

Job Description

Why join us in 2025?

Think of the digital tools we use daily - from virtual shopping to contactless payments. Theyre shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

If you join us in the role of Customer Advisor, this is what you can expect from us:

1. Attractive salary and an overall competitive package
2. An interesting and challenging job in a rapidly growing company with the backing of a European market leader
3. Work from Monday to Friday, based on an employment contract
4. Competitive base salary and a system of bonuses
5. A well-structured training program for the job and constant support from your manager
6. Necessary equipment for the role
7. A package of additional benefits, including: Private Medical Care, Additional Life Insurance, Multisport Card, opportunity to participate in additional English language lessons, possibility of working in a hybrid system after the probation period, birthday leave, seniority leave, as well as team-building events and much more
8. Company Social Benefits Fund (additional paid leave, holiday vouchers)
9. Employee Capital Plans (Pracownicze Plany Kapitałowe)
10. Referral bonuses for recommending new team members to join the company

Your key responsibilities in this role will be:

1. Contacting potential and existing company clients through phone channels (incoming and outgoing calls) and other remote channels (email and chat)
2. Executing the sales process in accordance with the companys accepted standards
3. Providing professional advice
4. Achieving designated sales and retention plans in line with the companys strategy
5. Providing post-sales support for customer retention processes
6. Ensuring proper circulation of business documentation
7. Reporting work results to the supervisor

What makes you the best person for this job?

As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, its your potential that sets you up for success in your daily tasks.

Qualifications needed to be successful in this role:

1. Minimum of 1 year of experience in sales or customer service (preferred experience in tele-sales or customer service in the financial, insurance, or telecommunications sectors)
2. Excellent communication skills (ability to build relationships with clients over the phone)
3. Good knowledge of computer operation and MS Office suite (Word and Excel)
4. Experience with applications supporting customer data management (CRM) is a plus
5. Ease of acquiring new knowledge and skills, as well as sharing them
6. Commitment and enthusiasm

Life at Nexi

Discover more about us and what its like to be part of Nexi by visiting this page: Life at Nexi . Learn about our values, meet our communities, and see how we are shaping the future of digital payments together.

Apply now!

If this opportunity resonates with you, wed love to hear from you! Please apply at your earliest convenience. Well be reviewing applications continuously and closing the position once weve found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.

By exploring this job opening, youre one step closer to joining us. Were excited to learn more about you!

About Us

At Polskie ePłatności, we employ over 750 specialists. We have been operating in the market since 2010. Currently, we rank second among the largest cashless payment processors in Poland. We provide payment solutions for POS terminals as well as e-commerce solutions. We are part of the international Nexi Group, a leader in the PayTech industry in Europe. The group operates in 25 European countries and employs over 10,000 employees.

About The Team

We are the result of merging Nexi, Nets, and Sia, with a presence in over 25 countries. With over 80 years of experience, we offer plenty of opportunities for personal and professional growth. At Nexi, we learn, adapt, and think like entrepreneurs.

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