Chief Technology Officer (CTO)
Wonderful is transforming the way enterprises deliver customer support, blending cutting‑edge AI with local market expertise. Backed by a record $34M pre‑seed from Index, Bessemer, and Vine, we’re scaling fast across Europe and beyond. Our AI agents are already live with enterprise clients in telecom, banking, and healthcare, helping organizations modernize their contact centers, elevate customer experience, and reduce costs.
Location: Warsaw, Mazowieckie, Poland
Role Overview
We’re looking for a CTO that can blend hands‑on engineering with technical leadership, and be the go‑to authority for both our customers and our team. You’ll lead from the front: writing code, guiding architecture, and running security discussions, while also building and scaling a high‑performing technical organization.
This role is as much about customer trust as it is about code. You’ll be the technical face of Wonderful in the region, steering integrations end‑to‑end, shaping how enterprises adopt our AI agents, and making sure our product truly delivers at scale. You will:
- Lead the technical side of sales: join early‑stage conversations, present demos, and guide architecture and security discussions.
- Act as hands‑on engineering lead – shipping code, building integrations, and setting high‑quality standards.
- Build and lead a high‑performing technical team across engineering, integration, and pre‑sales.
- Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
- Gather customer feedback, localize the product, and represent regional needs to the global Product team.
- Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements
- 7–8+ years of hands‑on software engineering experience – you’ve built things that actually shipped.
- Proven track record in pre‑sales, solution architecture, or complex technical implementations.
- Customer‑facing background in roles like Field CTO, Solutions Architect, or Deployed Engineer – you know how to speak both tech and business.
- Strong leadership DNA – ideally with experience at Director, VP, or Founder level.
- Excellent communication skills in English (both written and spoken) plus fluency in at least one local language in the region.
- Comfortable operating independently in a zero‑to‑one environment – building the plan, the team, and the system from scratch.
- Bonus: experience thriving in a fast‑moving startup where speed and ownership matter more than titles.
Why Wonderful?
- A seat at the table as we build a new AI category from the ground up.
- The energy of an early‑stage scale‑up + the stability of world‑class investors.
- Ownership, autonomy, and impact that you just won’t find at corporate giants.
- A team of ambitious builders who balance urgency with a strong sense of vibe.
