Join to apply for the CRM Product Owner role at Arrow Components
At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward‑thinking teams are transforming the way business gets done in today’s digital world. Join us and be part of a company that is driving change across industries—from commercial to cloud and everywhere in between.
Position
CRM Product Owner
Key Responsibilities
- Define and manage the CRM product roadmap, aligning it with business goals, commercial strategy, and user needs.
- Serve as the primary liaison between business stakeholders, end users, and technical delivery teams, translating high‑level requirements into user stories and actionable features.
- Own the product backlog; prioritize features and enhancements based on business value, technical feasibility, and impact.
- Lead and participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) and ensure clear acceptance criteria for each deliverable.
- Collaborate with Sales, Marketing, Customer Service, and IT to gather feedback, analyze pain points, and drive continuous CRM improvements.
- Maintain awareness of Salesforce platform capabilities, upcoming releases, and industry best practices.
- Ensure data integrity, compliance, and security standards are upheld within the CRM ecosystem.
- Monitor and report on CRM adoption, KPIs, and business outcomes.
- Champion user training, change management, and communication to ensure successful rollout and adoption of features.
What is in it For You?
- Private healthcare & MyBenefit system
- Friendly work atmosphere
- Modern, well‑located office
Location
PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type
Full time
Job Category
Information Technology
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Technology, Information and Internet
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