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CRM Consultant
  • Warsaw
CRM Consultant
Warszawa, Warsaw, Masovian Voivodeship, Polska
Publicis Production EMEA Hub
28. 2. 2026
Informacje o stanowisku

technologies-expected :


  • Salesforce

responsibilities :


  • Respond to sales leads and engage with potential clients to understand their CRM and MarTech needs.
  • activities and client presentations, showcasing our CRM/MarTech capabilities.
  • Develop proposals, solution architectures, and business cases aligned with client KPIs and objectives.
  • Act as a subject matter expert during sales conversations, translating technical capabilities into business value.
  • Collaborate with the sales team to identify opportunities and qualify leads.
  • Design and propose MarTech and CRM strategies tailored to client business objectives.
  • Develop high-level solution architectures incorporating CRM platforms, marketing automation, and customer data management.
  • Prepare project documentation including functional and non-functional requirements for delivery teams.
  • Provide strategic recommendations on technology stack, platform selection, and integration approaches.
  • Act as a MarTech consultant across all project phases: discovery, implementation, and optimization.
  • Provide strategic guidance and advisory during project delivery.
  • Participate in audits, identify areas for improvement, and recommend solutions to emerging challenges.
  • Ensure alignment between client expectations and delivered solutions.
  • Stay up to date with MarTech and CRM industry trends.
  • Contribute to internal knowledge sharing and best practices.
  • Support external representation activities such as conference presentations, articles, and case studies when appropriate.

requirements-expected :


  • Working knowledge of CRM platforms (e.g., Salesforce Sales/Service Cloud, Microsoft Dynamics, HubSpot) and high-level understanding of CDP platforms (e.g., Segment, Tealium, Adobe Real-Time CDP).
  • Nice to have: Hands-on experience with Salesforce Marketing Cloud (SFMC) - implementation, configuration, and strategic consulting.
  • Strong background in sales and pre-sales activities - lead qualification, pitching, proposal development, and solution architecture design.
  • Proven experience in MarTech consulting across project lifecycle (discovery, implementation advisory, optimization).
  • Ability to develop client-facing strategies and architectures that align marketing technology with business objectives and KPIs.
  • Excellent communication and presentation skills in English, with ability to translate technical concepts for business stakeholders.
  • Strong analytical and problem-solving capabilities - identifying client challenges, proposing solutions, and driving successful outcomes.
  • Understanding of MarTech ecosystem and industry trends – marketing automation, customer data platforms, personalization, and digital transformation.

offered :


  • Opportunity to develop in a stable company with an established position in the market.
  • Extensive range of online training courses in cooperation with reputable market partners.
  • Opportunity to participate in international and local development projects and programmes.
  • International working environment.
  • Attractive package of non-wage benefits (medical care, the Nais benefit platform, life insurance program, recreation allowance, access to a platform for learning foreign languages, access to the Marcel international training platform, etc.).
  • High working flexibility (we work in a hybrid model, with predominance of home office).
  • Work Your World – opportunity to work from any place in the world for 6 weeks a year and access to the Home Swap Home internal platform.
  • Friendly and casual working atmosphere in a close-knit team filled with positive energy.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • integration events
  • preferential loans
  • no dress code
  • sharing the costs of tickets to the movies, theater
  • holiday funds
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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