We are looking for a forward-thinking Dynamics 365 Developer with strong expertise in Copilot Studio and custom AI agents to help redefine the way we engage with customers and support our employees. In this role, you will design, develop, and implement intelligent, AI-powered solutions across the Dynamics 365 ecosystem, using advanced tools to automate workflows, boost efficiency, and deliver next-generation digital experiences.
responsibilities :
Solution Design & Development
Build and customize Dynamics 365 Sales/Service solutions. Design and deploy AI copilots and agents for automation, support, and analytics.
Copilot Studio & AI Integration
Integrate Copilot Studio with Dynamics 365 and Dataverse. Extend capabilities using Azure services, custom connectors, and REST APIs.
Solution Optimization
Enhance existing solutions with AI features like predictive insights and automation. Connect agents with Power Platform and Microsoft 365.
Testing, Deployment & CI/CD
Test AI agents and integrations. Manage deployments via CI/CD pipelines using Azure DevOps and Git.
Collaboration & Strategy
Work with analysts and stakeholders to deliver AI-driven CRM solutions. Provide guidance on Copilot Studio design and best practices.
requirements-expected :
5+ years in Dynamics 365 (Sales/Service) development
1+ year with Copilot Studio or Power Virtual Agents
Hands-on experience building custom AI agents (e.g., Azure Bot
Framework, Copilot extensions)
Technical Skills:
Proficiency in Dynamics 365 SDK, Dataverse, Plugins, Power