Credit Controller with Spanish

Role purpose:

The Credit Controller is Member of the Credit Control team, comprising one team lead and one senior (Both based in Amsterdam) and five credit controllers (2 AMS, 3 WAW) who handle the daily operations for EMEA region.

Role can be segmented into three main parts; Collections, Risk Assessment and Accounts Receivable with tasks ranging from customer/colleague engagement to ensure timely payment or dispute resolution, review of credit limits for new or existing customers and account reconciliation while maintaining Credit Policies.

Responsibilities:

• Analysis of the credit worthiness of each customer; Set the credit limit and payment terms in relation to the Credit Policy
• Maintain the age profile of own portfolio per agreed KPI’s through use of available platforms and resources
• Build and enhance internal relationships with Customer Services, Sales, Master Data and Cash Management to effectively resolve customer disputes
• Timely escalations of disputes to reduce risk of aged debt or delayed stock release
• Dunning runs and dispute management via collections tool
• Implement and maintain payment agreements, such as pre-payment, bank guarantees and payment plans in collaboration with sales and end customers
• Managing the transfer of bad debt accounts to the Legal credit representative
• Daily release of orders, which are held at a system level due to credit exposure
• Reporting the accounts receivable aging and overdue
• Direct Debit processing and follow-up on any rejections
• Approval of account changes in collaboration with Customer Services and Master Data
• Any other duties deemed necessary by the Team Lead to improve the Credit Risk Portfolio

Requirements:

• Bachelor’s degree in Finance or a related field
• Fluent communication skills in English and Spanish
• Relevant experience (2 years) in in a Credit Control Function
• Experience in wholesale industry in an international company or SSC serving multiple countries will be an asset
• SAP experience required
• Experience in using Service Now or alternative platform
• Proficiency in the use of Excel
• Outstanding administration skills
• Knowledge of OnGuard/IController preferred
• Quality and deadline oriented
• Team player with good communication skills

What we offer:

• Sharing the costs of sports activities
• Private medical care
• Corporate products and services at discounted prices
• Parking space for employees
• Holiday funds
• Modern office