Join to apply for the Credit Controller role at ECCO

ECCO´s vision is to be the leading premium brand for shoes and leather goods. Now ECCO also wants to be leading within transactional finance.

Join our Global Business Service (GBS) organization in Warsaw and help us build the best in class global Finance function that is technologically sound, future proof and can react quickly to ever-changing demands!

Establishing the GBS is a global project, where all transactional accounting processes are gathered into regional Business Centres in the Americas, Europe, Asia/Pacific and China.

The European Business Centre is based in Warsaw where experienced accountants and specialists will provide bookkeeping and accounting services for more than 30 European ECCO companies.

Some career choices have more impact than others. When you join ECCO, you become part of a global family where we value people who do things differently. BE DIFFERENT AND FIT IN!

Role Purpose

The Credit Controller is responsible for managing credit risk and ensuring timely collection of receivables in line with ECCO’s Credit Policy. This role helps protect the company’s financial health by making sure customers pay on time and within their credit limits. The role involves checking customer creditworthiness, setting and reviewing credit limits, following up on overdue payments, and working closely with Sales, Customer Service, and Finance to resolve issues quickly and keep accounts accurate. Additionally, the Credit Controller supports reporting, answers audit questions, reconciles the AR subledger, and contributes to improving credit processes and tools. The role also actively contributes to simplifying tasks, reducing manual work, and supporting automation and system enhancements.

Responsibilities

• Maintain aging results for assigned region(s) in line with agreed targets.
• Complete credit reviews and updates in accordance with policy in a timely manner.
• Ensure minimal open items of unallocated cash on AR accounts.
• Review quarterly Bad Debt reserve with the Team Lead.
• Perform credit score checks and periodic reviews in line with the Credit Policy.
• Update credit limits in SAP and apply risk‑mitigation tools (bank guarantees, proformas, prepayments).
• Block or unblock customer accounts based on risk assessments and payment behavior.
• Execute dunning procedures and manage escalations for overdue accounts.
• Handle customer disputes, including registration and resolution workflows.
• Process customer refunds and direct debits in cooperation with the Cash Application team.
• Prepare and distribute weekly and monthly aging and other operational reports.
• Support the Team Lead in quarterly bad debt reserve calculations and customer aging reviews.
• Maintain accurate documentation and ensure audit readiness.
• Collaborate with Sales, Customer Service, and Master Data teams to resolve credit‑related issues.
• Serve as a point of contact for internal and external stakeholders on credit control matters.
• Participate in continuous improvement initiatives and SAP S/4HANA transition activities.
• Maintain and review procedures to ensure best practice within Credit Management.
• Inform and advise Sales and EMEA management on doubtful debtors.

Requirements

• Bachelor’s degree in Finance or related subject
• Relevant experience in a Credit Control function or in a similar position.
• Experience working in an international company or SSC serving multiple countries.
• SAP experience required, S4/HANA will be a plus.
• Proficiency in the use of Excel.
• Strong administrative skills.
• Fluent communication skills in English, any additional languages will be an asset.
• Quality‑ and deadline‑oriented.
• Team player with strong communication skills.

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on https://enter.ecco.com/

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow. Headquartered in Denmark, we are a family‑owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter. Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.

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Seniority Level

Entry level

Employment type

Full‑time

Job function

Accounting/Auditing and Finance

Industries

Retail Apparel and Fashion