Informacje o stanowisku

For our Client, we are now looking for a Credit & Collections Administrator with English to join a newly formed team. This is a unique opportunity to work in a dynamic, international environment where you will have a real impact on shaping and optimizing credit management and financial risk processes.

If you have experience in a similar role, speak English on a very good level, and want to have a real impact on the companys operational success, apply now!

What we expect

• 2-5 years of professional experience
• Fluency inEnglish(B2/C1)
• Commercial training
• IT skills in the areas of MS Office, SAP S/4 HANA (FI, SD, BW)
• strong communication skills
• ability to work in a team

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• hybrid model of work (3 days from home, 2 days from the office);after the implementation period
• competitive salary;
• semi-annual bonus;
• lunch vouchers;
• holiday vouchers;
• private medical care;
• life insurance;
• MultiSport card;
• Employee Assistance Program;
• MyBenefit cafeteria system;
• employee pension plan (PPE);
• jubilee/anniversary awards;
• co-financing for studies and professional training;
• discounts on company products.

Your tasks

• Commercial support of accounts receivable and customers
• Monitoring and maintenance of receivables accounts
• Regular preparation and set-up of debit-side payment runs and direct debits
• Preparation/assignment of business transactions for posting by the Shared Service Centre via the ticket system (QRMS)
• Recording incoming complaints and sending them to the relevant departments for checking and processing, as well as following up on responses
• Completing complaints by correcting master data of customer, condition or article, maintaining customer correspondence and complaint documentation and posting credit notes in accordance with the authorization rules
• Preparing the settlement of correction postings/credit notes for the customer
• Checking and preparing customer master data for processing by the SSC (BEBS) when creating, changing and deleting customer master data and maintaining customer hierarchies
• Daily review of orders blocked for release due to limit utilization and overdue payments
• Assigning credit limits and payment terms in compliance with the credit policy
• Obtaining information: Credit reports, customer self-reports, balance sheet data, in-house data (sales, customer service) for customer credit checks
• Compliance with KPIs such as DSO, reduction of overdue payments and avoidance of limit overruns
• Assistance with internal and external audits
• New customer registration:
• Check completeness and correctness of incoming requests via Winshuttle
• Alignment with Master Data Policy
• Proceed and follow up workflow steps for final customer registration
• Regular Review of partner lists of several customer groups to adjust changes in SAP
• Generate various master data reports if necessary
• Communication with customer, sales and credit team
• Participate in regular training sessions for new hired people, refresher and in case of updates system-, process related

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