Informacje o stanowisku

If you feel comfortable speaking German, have proven experience in Credit & Collection (Accounts Receivable), and would like to join aglobal brand in Wrocław-APPLY!

What we expect

• Proven experience (from few months up to few years) in a corporate environment Accounts Receivable and/or Customer Service with elements of Credit & Collection
• Proficiency inEnglish, German, and Polishon a B2 levelonward (speaking and writing)
• Bachelors degree or higher from an accredited university (or just studying)
• Proven experience with Oracle andSalesforce is nice to have

Employment agency entry number 47

this job offer is intended for people over 18 years of age

What we offer

• Greatchallenges with the B2B clients from the EMEA region (healthcare industry)
• Cutting-edge technologies like Salesforce, Oracle
• The smooth recruitment process (1 stage)
• Flexible working model (2-3 visits per week during the first month, from a second month it is enough to visit the office 2 times per month)
• Flexible working hours - 7:00/8:30 - 15:00/16:30
• Foreign languages on a daily usage (English, German)
• Private medical care (individual and family packages)
• Group insurance (in PZU)
• Sports card - MultiSport (for you and your loved ones)
• Online cafeteria - benefit platform (discountse.g.for cinema tickets)

Your tasks

The person in this position is responsible for the service related to minimization of exceedances / inconsistencies of credit limits; creation and maintenance of reports; supporting the exchange of information related to the compliance with payment plans

• Responsible for completing assigned tasks within SLA targets
• Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or exceed Service Level Agreements
• Responsible for reporting activities and SOX control
• Train/consult internal customer to obtain proper inputs
• Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
• Provide reports to assigned business team to enable end-to-end process visibility
• Identify opportunities to improve data quality & reduce cycle time
• May include training and deployment support pre and/or post go-live
• Continuous improvement of processes and Lean Six Sigma project coordination
• Positively contributes to and supports team efforts and objectives

Wrocław - Oferty pracy w okolicznych lokalizacjach