Overview

Control Manager - Third Party Oversight Commercial & Investment Bank - Associate role at JPMorganChase. This is an exciting opportunity to join the Third Parties Oversight team to measure, monitor and manage the risks associated with Third Parties/Oversight within the Commercial and Investment Bank. The role reports into an Outsourcing Control Manager Lead and sits within the Commercial and Investment Bank Central Control Office. The team collaborates across lines of business and corporate functions and requires effective partnership with senior executives.

Job Description

This role will work with a virtual team of Control Managers across Commercial and Investment Bank sub-Lines of Businesses and functions. It focuses on Third Parties Oversight, with a framework provided by Global Supplier Services.

Responsibilities

• Guide and lead the virtual team, ensuring awareness of Third Party Oversight/Inter-Affiliate Oversight processes and responsibilities
• Act as escalation conduit between Central Third Party Oversight, Control Managers and Delivery Managers/Executive Sponsors
• Help develop and implement an effective, sustainable operational risk assessment model of suppliers (including inter-relationships between Compass, 4Site and CORE)
• Enhance supplier risk reporting and mitigation through improved awareness, escalation, and metrics assessment
• Create and manage project plans, scorecards and action item/issue lists
• Produce metrics and status reports reflecting performance of the Global Supplier Services framework
• Partner with Business and Operations Control Managers and Regional Control Officers to ensure progress
• Provide ongoing communication to key stakeholders and escalation channels as required

Required Qualifications, Capabilities, And Skills

• Self-starter who can work in a fast-paced, results-driven environment
• Excellent communication skills with global exposure and accountability
• Strong interpersonal and relationship-building skills to partner with all levels of management
• Effective problem-solving and decision-making abilities; ability to identify issues and gain consensus
• Personal initiative, ownership and accountability
• Flexibility to engage across diverse functions, locations and businesses
• Good organizational skills with the ability to prioritize multiple tasks
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Preferred Qualifications, Capabilities, And Skills

• Experience of risk assessment or operational control management
• Third Party or Inter-Affiliate oversight experience
• Knowledge of products and services in the CIB line of business
• Data visualization and summarization experience (Alteryx, Tableau)
• Experience supporting internal workflow tools (e.g., PEGA or Service Now)

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals and institutional investors. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes and provide reasonable accommodations for applicants and employees as needed.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. The team supports clients in more than 100 countries and delivers strategic advice, raises capital, manages risk and provides liquidity.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance