Control Manager (Governance & Frameworks)

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HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Group CIO Chief Control Office (GCIO CCO) plays a key role in ensuring the bank operates within its risk tolerances and appetite by embedding effective risk and control management across GCIO. This role sits within the GCIO CCO Governance & Frameworks area and is responsible for providing governance, oversight, and execution of risk and control management processes across the GCIO organisation, evolving a culture of continuous and consistent risk management.

The Control Manager, GCIO CCO, Governance & Frameworks will play a key role in the design and maintenance of our Technology Risk & Control management processes. The role holder will be tasked with defining and maintaining operational processes, their measurements as well as the supporting procedures. The role will also help CCO colleagues with timely and accurate internal & external reporting, keep on top of day-to-day operations for our risk and control management activities and continuously assess and improve operational processes to enhance the effectiveness of these

What you’ll be doing:

• Support in designing our risk and control management processes and ensure they are streamlined and simplified according to the Bank’s requirements and industry standards and best practices.
• Measure and monitor our risk and control management processes to achieve the objectives and outcomes of the design.
• Execute our risk and control management and governance processes in a timely and consistent way.
• Escalate to CCO colleagues, and your leadership any exceptions to the operation of our risk and control management processes in line with expectations as set out by the leadership.
• Be proactive in supporting your leadership and CCO colleagues on a broader basis on opportunities to continuously challenge and improve the status quo.
• Manage stakeholders across all lines of defence, especially in terms of collecting feedback and providing operational support and guidance.

You’re a great candidate if you have these:

• Support in designing our risk and control management processes and ensure they are streamlined and simplified according to the Bank’s requirements and industry standards and best practices.
• Measure and monitor our risk and control management processes to achieve the objectives and outcomes of the design.
• Execute our risk and control management and governance processes in a timely and consistent way.
• Escalate to CCO colleagues, and your leadership any exceptions to the operation of our risk and control management processes in line with expectations as set out by the leadership.
• Be proactive in supporting your leadership and CCO colleagues on a broader basis on opportunities to continuously challenge and improve the status quo.
• Manage stakeholders across all lines of defence, especially in terms of collecting feedback and providing operational support and guidance.

What you’ll get with us:

• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

You’ll achieve more when you join HSBC.

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test
• Telephone screen
• Job interviews with the hiring managers

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: hr.krakow.pl@hsbc.com.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology and Finance

Industries: Financial Services and Banking