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Location: Warsaw, hybrid work (3 days from the office, 2 days from home/weekly)

About the role:

Are you ready to champion evolution in our dynamic and agile environment? As a Continuous Improvement Lead, you will spearhead global and regional continuous improvement initiatives for our Warsaw site. Your role is pivotal in fostering a culture of continuous improvement by identifying opportunities for process standardization, implementing best practices, and ensuring sustained improvement efforts. You will manage global projects, mentor Lean Six Sigma Green Belt initiatives, and support the standardization and automation of global processes for specific service lines, particularly advice and guidance services, supported from the Warsaw site.

About People Services:

People Services is one of the core service towers in Global Business Services where we support all AstraZeneca colleagues across the globe with HR and People related processes from hire to retire. We assist employees and managers with HR queries and support, own the strategy and delivery of pay and time, manage end-to-end job changes, support our HR Centres of Excellence with everything from interview scheduling, candidate screening, offer/contract generation, New Employee Onboarding, Reward and Benefit processes and global mobility. We partner and heavily influence digital strategies and are subject matter experts in Workday, ServiceNow and beyond.

People Services is a growing and expanding organization, aiming to deliver highly efficient, scalable and quality processes that underpin an excellent employee experience for our colleagues. The organization is in the midst of an exciting transformation as part of AstraZeneca’s Bold Ambition to deliver 20 new medicines and industry-leading growth while transforming patient outcomes. As part of our transformation, People Services is re-aligning to capability-based service lines with global remit across our key global service delivery sites. We aim to become more globally resilient in our service offerings, enhance business continuity, continue to deliver high quality services while also increasing standardization, and embracing fit-for-future digital tools and technologies which will allow us to automate and simplify.

Key Responsibilities:

• Conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement.
• Gather and analyze data to support improvement initiatives.

Implement Improvement Strategies:

• Utilize lean tools and methodologies such as Value Stream Mapping, 5S, Kaizen, and Kanban to streamline processes.
• Collaborate with global process owners and service leaders to develop processes that support a follow-the-sun model.
• Ensure all SOPs are documented clearly and are easily accessible to relevant stakeholders.
• Collaborate with service leads and key stakeholders to ensure seamless integration of new processes and procedures.

Manage Change and Communication:

• Effectively communicate changes in processes and procedures to all relevant stakeholders.
• Manage change initiatives to minimize disruption and ensure smooth transitions.
• Experience with Workday, ServiceNow, PowerBI, and emerging HR digital/automation tools.
• Experience/comfort in working with and managing senior stakeholders across the business.
• Proven track record of developing and implementing standardized processes in a global organization and implementing lead standards.
• Familiarity of working in an international, multi-time zone support environment.
• Strong written and verbal communication skills. Advanced English is necessary.
• Ability to work across HR Functions, Service Lines and locations to plan and deliver Change to improve customer service.

Warszawa - Oferty pracy w okolicznych lokalizacjach