Content Moderator with English and Italian
41_R00247355
Obowiązki
Organize, categorize, and publish content and information using specific tools and channels
Review, classify and/or eliminate highly sensitive content to serve as an advocate for the user community
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon turnaround times and standards of quality
Participate in improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Wymagania
Strong coping, emotional resilience, and stress-management skills
Excellent comprehension and communication.
English and Italian skills on an upper intermediate level.
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Deep familiarity and passion for the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
Ability to work well individually and as part of a team
Flexibility in meeting changing business needs in a fast-paced environment
Commitment to quality, efficiency, and effectiveness
Previous business process outsourcing, customer service, or content moderation experience is a plus
Availability to work in a hybrid mode (50/50), from Monday to Sunday; morning shifts between 8:30 and 18:30 (8 hours a day). its great if you are also open to working in the afternoons and on holidays. The work schedule is flexible but we must take into account business needs.
Oferujemy
Using foreign language and new technology solutions daily, cooperating with various global Clients
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees
Źródło: Accenture/Praca