Content Moderator (Junior Data Reviewer) with Turkish(He/She/They)

41_R00242186

Obowiązki

• Review, classify and/or remove content according to client guidelines, using specific tools and channels 
• Understand and remain updated on changing client policies and guidelines 
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team 
• Serve as an advocate for the user community 
• Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role 
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe 

Wymagania

• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication.
• English and Turkish skills ​​on an upper intermediate level.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. 
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams. 
• Strong critical thinking and decision-making skills. 
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.​ 
• Ability to work well individually and as part of a team. 
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness. 
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Availability to work from the office (Kraków) and willingness to work on a rotating schedule across 7-day work week - morning or evening shifts (depending on project needs).

Oferujemy

• Using foreign language and new technology solutions daily, cooperating with various global Clients. 
• Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace. 
• Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings. 
• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are. 
• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life. 
• Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives. 
• Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees. 

Źródło: Accenture/Praca