Informacje o stanowisku

Content Moderator (Junior Data Analyst) with English and Finnish

Company: Accenture

Level: Specialist

Published: 2025/01/02

Job Description

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients while making a larger impact on society. Content Moderators help create a safe and inclusive community by minimizing bad experiences online. They help create an environment free of intimidation and exclusion and often avert the spread of real-world harm. Above all, they contribute to the protection of those most vulnerable community members and groups.

We are looking for candidates with familiarity and passion for the internet, internet platforms, and internet culture. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.

Responsibilities:

1. Review, classify and/or remove content according to client guidelines, using specific tools and channels.
2. Understand and remain updated on changing client policies and guidelines .
3. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
4. Serve as an advocate for the user community.
5. Participate in process improvement initiatives that improve quality and efficiency of work.
6. Participate in continuous training programs and workgroup discussions for optimal development in the role.

Requirements:

1. Strong coping, emotional resilience, and stress-management skills.
2. Excellent comprehension, communication, and English and Finnish skills (minimum B2 level).
3. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
4. Strong attention to detail .
5. Comfort synthesizing and analyzing information from multiple streams.
6. Strong critical thinking and decision-making skills.
7. Deep familiarity and passion for the internet, internet platforms , and internet culture.
8. Ability to work well individually and as part of a team.
9. Flexibility in meeting changing business needs in a fast-paced environment.
10. Commitment to quality, efficiency, and effectiveness.
11. Previous business process outsourcing, customer service, or content moderation experience is a plus.
12. Excel skills - nice to have.
13. Availability for a full-time job in standard office hours (Monday-Friday 9:00-17:00) in a hybrid mode .

What we can offer:

• Inclusion & Diversity in practice in a truly multinational environment.
• Eco-friendly offices.
• Cooperation with globally recognized clients and access to the latest technology solutions.
• Online and classroom trainings to master your skills.
• Onboarding program and dedicated Buddy.
• Unique community with sports, volunteering activities, and outings.
• Access to MyBenefit platform.
• Multisport and lunch card.
• Private medical care and life insurance.
• Referral program with bonuses for referring new employees.
• Modern office in the city center of Warsaw.
• Chill room, game room, library, and coffee breaks on the terrace.

About Us:

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

If you are interested, please send your CV in English by clicking the "apply now!" button .

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntarily. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation, or any other basis impermissible under Polish law.

Create job alert and start getting similar offers directly to your mailbox!

Warszawa - Oferty pracy w okolicznych lokalizacjach