Overview

100% remote

We are looking for a dynamic Content Specialist with 2-4 years of experience to join our fast-paced team. You will work in an Agile environment, crafting user-centered digital content, collaborating with stakeholders, and continuously improving content quality through strategic thinking and data-driven insights.

Responsibilities

Agile Working

• Apply Agile methodology and mindset to your daily work
• Adapt to fast-paced, iterative environments with flexibility
• Collaborate and share work openly, seeking and incorporating feedback
• Take initiative, learn from mistakes, and embrace challenges
• Work autonomously while contributing to the team

Content Concepts and Prototyping

• Utilize different prototyping techniques to visualize content in context
• Select the most effective prototyping method based on audience needs
• Establish, test, and iterate content patterns

Stakeholder Relationship Management

• Communicate clearly and regularly with main stakeholders
• Tailor communication to meet stakeholder needs while keeping user needs central
• Build consensus and support decisions with evidence

Strategic Thinking

• Contribute to developing content strategies
• Create and maintain content patterns or standards
• Support content improvement initiatives
• Focus on achieving outcomes rather than just completing tasks

User Focus

• Gather insights to understand user problems
• Formulate hypotheses and validate them using data and research
• Identify diverse user needs based on evidence
• Translate user stories into content that meets those needs, proposing suitable design approaches

User-Centered Design Thinking

• Design content that meets user requirements effectively
• Simplify complex language and processes for easy understanding
• Present the right information in appropriate formats
• Write, edit, and publish digital content using CMS and production processes
• Use plain language to ensure accessibility for all users
• Incorporate accessibility standards for assistive technologies
• Review and improve content using data, research, and evidence
• Apply content standards and style guidelines consistently
• Understand and manage content lifecycle for continuous improvement

VOIS Partnership Working

• Define copy requirements for larger projects with the VOIS team
• Collaborate with Product Owners and chapter leads to ensure high-quality work and strong vendor relationships
• Provide training and knowledge sharing to keep VOIS partners updated on brand and style guidelines

Requirements

• 2-4 years of relevant experience in content design or content strategy
• Strong understanding and practical experience of Agile methodology
• Proficiency with content prototyping techniques
• Excellent communication and stakeholder management skills
• Ability to think strategically and support content improvement projects
• User-focused mindset with ability to translate research into effective content
• Experience with user-centered design and accessibility standards
• Skilled in writing, editing, and publishing digital content using CMS
• Ability to simplify complex information for diverse audiences
• Experience working with external vendors and managing partnerships
• Strong collaboration skills and ability to work autonomously

Offer

• 100% remote work
• MultiSport Plus
• Group insurance
• Medicover Premium
• e-learning platform