Overview

Introduction: A career in IBM Software means youll be part of a team that transforms our customers challenges into solutions. We are an infinitely curious team, dedicated to creating AI-powered, cloud-native software solutions. Our designers work to create experiences that work together, work the same, and work for our clients. IBMers have a growth mindset and collaborate to drive exceptional outcomes for our customers. IBMs product and technology landscape includes Research, Software, and Infrastructure.

Enter this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role And Responsibilities

Are you a Content Designer with a passion for transforming functions and information into visually compelling and desirable experiences? We are seeking a talented individual experienced in communicating intent and meaning through user documentation that inspires action. This role offers you the opportunity to showcase strategic guidance, technical curiosity, and unwavering tenacity.

Responsibilities

• User-Centric Content Design: interpret research insights and build an understanding of the subject matter to design for user needs and market resonance.
• Nuanced Communication through Design Elements: communicate intent and meaning through color, tone, layout, composition, imagery, typography, interactions, and motion.
• Translating Information into Compelling Technical Documentation: translate information into forms that are compelling, easier to understand, and actionable.
• Collaboration in Agile Environment: collaborate with cross-disciplinary teams of product managers, engineers, and designers in an agile environment to define strategies and inspire the creation of best-in-class design patterns.
• Team Culture Cultivation: foster a healthy, collaborative, and trusting team culture. Give and receive feedback and seek direction when needed.

Education

Preferred Education: Bachelor-s Degree

Required Technical And Professional Expertise

• Excellent writing skills with strong research skills
• Excellent verbal and written communication skills
• Ability to work independently with a strong sense of responsibility and teamwork
• Volunteer spirit with a “we succeed as a team” attitude
• Ability to work in an agile environment with dynamic schedules and priorities
• Ability to solve challenging problems and think of new ways to deliver better content to clients

Preferred Technical And Professional Experience

• Markup languages (such as DITA XML), Markdown, HTML) and authoring tools (Oxygen, AEM)
• Creating topic-based information that meets audience requirements
• Embedded user assistance
• Agile or continuous delivery development environment

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries: IT Services and IT Consulting

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