Contact Center Solution Architect
Kraków
NR REF.: 1189766
Our client, the world’s largest express transportation company. Leveraging its unmatched air route authorities and extensive air/ground infrastructure, our client connects markets, within just 1 to 2 business days that comprise 90 percent of the world’s economic activity. Our client’s global transportation network provides rapid, reliable, time-definite delivery of documents, packages and freight shipments worldwide.
For our client, we are currently looking for Contact Center Solution Architect, in Poland remotely.
Key Tasks & Responsibilities: We are seeking an experienced Salesforce Solution Architect to lead the design and review of our enterprise-level solution that aligns with our strategic architecture goals. You will provide mentorship and coaching to other architects, offering innovative ideas to enhance existing systems39 value and cost-effectiveness. Acting as a technical and functional leader, you will collaborate with full stack scrum teams to define application roadmaps, ensuring alignment between IT and business objectives. You will participate in architecture reviews, guide compliance with InfoSec standards, and bridge the gap between technical and non-technical stakeholders through effective communication and stakeholder management.
Qualifications & Competencies (education, skills, experience):
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.