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Consulting Manager, Workday Success Plans Delivery – Tech (Reporting), Warsaw

Client: Workday, Inc.

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: a85c85f14a1c

Job Views: 35

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

About the Role

The Consulting Manager, Workday Success Plans Delivery – Tech (Reporting) will be responsible for hiring and developing a team of Workday experts focused on helping our customers adopt new features and optimize their existing solutions.

Responsibilities include:

• Deliver small scope consulting in response to customer requests, providing configuration guidance, demonstrations, considerations, tips & tricks, and troubleshooting.
• Act as a queue lead for Reporting , reviewing incoming customer requests and assigning appropriate delivery consultant.
• Aggressively recruit, develop, manage, and retain a diverse team of consultants.
• Promote a team-oriented, challenging, and innovative work environment.
• Deliver on quarterly objectives including headcount/hiring, customer satisfaction, individual and team utilization, and administer team’s incentive compensation plans.
• Maintain and improve the consulting onboarding, performance management, and career development processes.
• Collaborate with peers and other team members to continuously look for process improvement to enhance the consultant experience.
• Work across organizations to align on priorities.
• Maintain product expertise and Workday Certification(s) along with familiarity with the overall Workday roadmap and industry practices.
• You will be measured on customer satisfaction, utilization, program revenue & retention as well as individual goals.

About You

The ideal candidate will have a mix of product/program management, consulting, and people management skills with a strong working knowledge of professional services, education services, and enablement services as it relates to enterprise software.

Basic Qualifications

• 7+ years of experience with Workday Reporting delivery.
• 3+ years of experience leading teams.

Other Qualifications

• Experience with Workday technology & tools.
• Critical thinker & innovator with the ability to bring new ideas to life.
• Strong team player, committed to high quality delivery.
• Willingness to take personal ownership and responsibility for achieving results.
• Excellent attention to detail while also understanding the strategy and vision that drives the team.
• Self-starter with proven ability to thrive and excel in a fast-paced, dynamic environment with high performance expectations.
• Structured, organized, and disciplined, and able to prioritize and handle multiple tasks simultaneously.
• Excellent written and oral communication skills.

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