Informacje o stanowisku

You will play a crucial role in enhancing service solutions for the Vaillant Group using Salesforce. In this position, you will have the opportunity to design and implement innovative solutions in collaboration with IT teams, customers, and product owners. Your work will span across Salesforce Service Cloud, Field Service (both Classic and LEX), and Marketing Cloud. You will manage stakeholder requirements and expectations through effective project management, ensuring that all parties are aligned and satisfied with the progress. Experience : You bring a minimum of 3 years of experience in designing salesforce or service processes. Ideally you designed and implemented such solutions in Salesforce Service Cloud or Field Service You have solid understanding of different types of service processes, such as orders, contracts, call center, invoicing, etc. Nice to have : You are familiar with Salesforce Marketing Cloud, including Journey Builder, Email Studio, and Automation Studio, experience in integrating Salesforce products and third-party applications, especially ERP systems. You are very well organized, have high standards for the quality of your work and communicate proactively and clearly.  You speak English fluently; Polish or German would be a plus. Environment that cares about your well-being: flexible working hours, hybrid work model and additional 2 days off per year for every employee Package of additional benefits: private medical care, multi-sport card. A fast growing, agile and very dynamic team that challenges established routines and helps transforming the Vaillant Group to a data informed business Constant learning opportunities for both technical and personal growth through a range of workshops, seminars, events, and e-learnings

Katowice - Oferty pracy w okolicznych lokalizacjach